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Transportation Contact Centre Software

Speed for
for moving what matters.

From dispatch to doorstep, TabaTalk gives transportation & logistics teams the tools to reduce delays, keep clients informed and manage operations at scale.

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The tools to
keep things on track.
One platform,<br>every route.
One platform,
every route.
Unify client, driver, and partner communication in one place. Calls, updates, and tickets are logged automatically so nothing gets missed in transit.
Operational clarity,<br>mile by mile.
Operational clarity,
mile by mile.
See agent workload, call queues, and delivery updates in real time. Supervisors act fast to reallocate resources and keep shipments on schedule.
Less busywork,<br>fewer delays.
Less busywork,
fewer delays.
Automate scheduling, shipment updates, and progress updates across every channel. Agents spend less time repeating and more time clearing bottlenecks.

The features behind
Features that scale.

Omnichannel

All channels, one command centre.

Calls, SMS, WhatsApp, and chat are unified in a single view so dispatchers never juggle tabs. Drivers, partners, and customer get accurate updates without repeating the same details.
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Flow Builder

Overcome complexity with automations.

Handle high-stakes moments like missed pickups, damaged goods, or cross-border clearance with tailored workflows. Agents get guided steps, and clients get faster resolutions.
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AI Speech Analytics

Spot problems before they pile up.

AI tracks patterns across client, driver, and partner calls to highlight risks early. Supervisors act in the moment, and compliance teams get complete, auditable records.
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AI Predictive Dialer

Proactive outreach, fewer disruptions.

Run outbound campaigns to confirm deliveries, prevent missed pickups, and share delay notices instantly. Agents spend less time chasing voicemails and more time solving exceptions.
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Real-Time Dashboards

Stay ahead of backlogs.

Track call volumes, response times, and agent capacity with ready-made or custom-built dashboards. Managers can easily rebalance workloads and keep operations smooth and deliveries on schedule.
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Stay in sync,
without the stress.

TabaTalk connects smoothly with tools like HubSpot, Salesforce and Zoho — syncing customer data in the background, so your team can stay focused on what matters: the conversation.
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make
salesforce
airtable
zendesk
monday
zoho
bitrix24
ms-dynamics-365
hubspot
pipedrive
leverate
proftit
freshdesk
kommo
zapier
Smarter tools.
Stronger outcomes.
TabaTalk delivers more out of the box so your team stays focused, not frustrated.
Competitor 1
Competitor 2
Competitor 3
Omnichannel
Available
Limited
Limited
Visual Call Flow Builder
Available
Not Available
Not Available
AI Speech Analytics
Available
Limited
Limited
AI Predictive Dialer
Available
Not Available
Not Available
Automatic Local Caller ID
Available
Not Available
Not Available
AI Answering Machine Detection
Available
Not Available
Not Available
Number Validator
Available
Not Available
Not Available
Available Available
Not Available Not Available
Limited Limited

Connectivity you
can count on.

Local numbers,<br>global reach
Number Provisioning
Local numbers,
global reach

Access virtual numbers in 120+ countries instantly so your team shows up with a local presence, wherever they call from.

Built to perform,<br>ready to connect
Infrastructure
Built to perform,
ready to connect

With global data centers, real-time monitoring, and 100+ carrier connections, TabaTalk delivers crystal-clear VoIP at scale.

Protected<br>by design
Security & Compliance
Protected
by design

From encryption to role-based access controls, every layer of TabaTalk is built to keep your data — and your customers’ — secure.

Ready
when you are.

Get up and running in less than 24 hours. No hassle, no complexity, just seamless communication from day one.
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Things you might be
wondering

Can TabaTalk help us communicate with both drivers and customers?

Yes. All calls, SMS, WhatsApp, and chat are unified in one workspace so agents can handle dispatch updates and customer inquiries without switching systems.

Does it integrate with our ERP or TMS?

Absolutely. TabaTalk connects with leading ERP and transportation management systems so order details, shipment data, and client information stay synced automatically.

How does it help reduce delivery delays?

Automation sends proactive alerts and reminders to drivers and customers, while live dashboards give managers early visibility into bottlenecks. Together, they prevent small issues from turning into missed deadlines.

Is it built for multi-region logistics operations?

Yes. TabaTalk supports local numbers in 120+ countries and gives supervisors centralized oversight, making it easy to manage cross-border or multi-market operations.

How quickly can we get started?

Most logistics teams are live in less than 24 hours with their CRM or ERP connected and core workflows ready. Agents get an intuitive interface, and managers get instant visibility.