Contact Sales
Contact Sales
Retail Contact Centre Software

Keep customers
coming back.

TabaTalk helps retail and eCommerce brands keep every customer close, from first inquiry to final delivery. With smarter conversations across channels, your team’s always there to help, suggest, or solve.

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Connected tools.
Smoother service.
One platform,<br>every location.
One platform,
every location.
Whether you’re supporting one store or a hundred, TabaTalk keeps every customer conversation in one place, so nothing gets lost between branches, teams, or shifts.
Every detail,<br>always visible.
Every detail,
always visible.
See customer history and past interactions in a single workspace and at a glance, so your team can deliver tailored service that feels personal, even at scale.
Fast flows<br>for faster help.
Fast flows
for faster help.
From returns to delivery updates, build smart automation to answer common retail questions quickly, without wasting time or losing the human touch.

Support that sells.
Features that scale.

Omnichannel

Wherever they ask, you’re ready to answer.

Whether it’s a WhatsApp message about order updates or a phone call about returns, TabaTalk brings every customer conversation into one simple omnichannel workspace.
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Flow Builder

Cusotmer journeys, designed by you.

TabaTalk’s drag-and-drop Flow Builder lets you automate common interactions, no code required. Route customers, trigger messages, and even use self-service chatbots.
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AI Speech Analytics

Insights that speak volumes.

Understand why customers are calling, where issues are happening, and how your agents perform with AI-powered transcripts, summaries, topic identification, and scores for every call.
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Real-Time Dashboards

Always know what’s going on.

From wait times to campaign success, track it all live with customizable dashboards. TabaTalk lets you monitor team performance and customer trends as they happen, not after the shift ends.
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AI Predictive Dialer

Reach more shoppers, faster.

Skip the voicemails and unanswered calls with our intelligent dialer. TabaTalk connects your team directly to real people so every call is time spent moving the conversation forward.
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Stay in sync,
without the stress.

TabaTalk connects smoothly with tools like HubSpot, Salesforce and Zoho — syncing customer data in the background, so your team can stay focused on what matters: the conversation.
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make
salesforce
airtable
zendesk
monday
zoho
bitrix24
ms-dynamics-365
hubspot
pipedrive
leverate
proftit
freshdesk
kommo
zapier
Smarter tools.
Stronger outcomes.
TabaTalk delivers more out of the box so your team stays focused, not frustrated.
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Omnichannel
Available
Limited
Limited
Visual Call Flow Builder
Available
Not Available
Not Available
AI Speech Analytics
Available
Limited
Limited
Automatic Local Caller ID
Available
Not Available
Not Available
Number Validator
Available
Not Available
Not Available
AI Predictive Dialer
Available
Not Available
Not Available
AI Answering Machine Detection
Available
Not Available
Not Available
Available Available
Not Available Not Available
Limited Limited

Connectivity you
can count on.

Local numbers,<br>global reach
Number Provisioning
Local numbers,
global reach

Access virtual numbers in 120+ countries instantly so your team shows up with a local presence, wherever they call from.

Built to perform,<br>ready to connect
Infrastructure
Built to perform,
ready to connect

With global data centers, real-time monitoring, and 100+ carrier connections, TabaTalk delivers crystal-clear VoIP at scale.

Protected<br>by design
Security & Compliance
Protected
by design

From encryption to role-based access controls, every layer of TabaTalk is built to keep your data — and your customers’ — secure.

Ready
when you are.

Get up and running in less than 24 hours. No hassle, no complexity, just seamless communication from day one.
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Things you might be
wondering

Can agents use TabaTalk to manage both voice and messaging?

Yes. Everything is unified in a single inbox. No switching tools, no missed chats.

Can I use TabaTalk to support both online and in-store teams?

Absolutely. TabaTalk can be used by customer support, store associates, or fulfillment teams all in one place.

Does TabaTalk integrate with my eCommerce or order system?

We can integrate with most major CRMs, helpdesks, and logistics platforms. Custom integrations are also supported via API.

Is it suitable for seasonal spikes or large-scale events?

Yes. Our infrastructure is designed to scale, whether you’re staffing up for peak season or launching a major promotion.

Do you offer local numbers for international markets?

Yes. You can purchase and activate local numbers directly in TabaTalk. No third-party tools required.