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AI SPEECH ANALYTICS

See what every
call reveals.

TabaTalk turns every conversation into insight. From transcriptions and topics to call scores and summaries, it gives you a clearer view of your customer experience and team performance in 10+ languages.

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Smarter logic,
smoother journeys.
Sharper insight, <br>less effort.
Sharper insight,
less effort.
No more guessing games. Get instant visibility into key moments, outcomes, and coaching opportunities from every call.
Know what's <br>being said.
Know what's
being said.
Transcripts, scores and summaries in 10+ languages help you stay compliant and informed, no matter who’s calling.
Built into every<br> conversation.
Built into every
conversation.
Recordings, summaries, and scores are auto-synced with your CRM, so nothing gets lost and everything stays in context.
Everything you need
to understand the call.
Every word, captured.
Every call is recorded and transcribed in real time, giving managers instant access to searchable transcripts in multiple languages.
Smart scores, strong coaching.
Accurately evaluate every call based on real conversational cues like talk ratio, sentiment, and silence to surface coaching moments.
Your calls in a nutshell.
Get concise summaries after every call so managers stay informed, and agents spend less time writing notes.
Moments that matter.
Important topics are tagged along the timeline of every call, so you can jump straight to what matters without guesswork or rewinding.
One view. All the insight.
See scores, summaries, and recordings alongside each call in TabaTalk or your CRM so context is always close.
Every word, captured.
Smart scores, strong coaching.
Your calls in a nutshell.
Moments that matter.
One view. All the insight.

Stay in sync,
without the stress

TabaTalk connects smoothly with tools like HubSpot, Salesforce and Zoho — syncing customer data in the background, so your team can stay focused on what matters: the conversation.
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make
salesforce
airtable
zendesk
monday
zoho
bitrix24
ms-dynamics-365
hubspot
pipedrive
leverate
proftit
freshdesk
kommo
zapier

More ways TabaTalk
helps you deliver.

Omnichannel

Every channnel,
one workspace.

TabaTalk brings voice, messaging, and chat into a single view so your team can move between channels without losing context or momentum. Keep conversations connected, however they start.
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AI Predictive Dialer

Connect faster. Stay focused.

Our AI Predictive Dialer handles the busywork — detecting voicemails, dialling automatically, and connecting agents only when someone picks up. That means fewer delays and more conversations.
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Flow Builder

Build journeys
that work.

TabaTalk’s drag-and-drop Flow Builder helps you design call routing, IVRs, and automation paths with clarity and control. No code, no clutter — just simple, flexible tools that shape better experiences.
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Real-Time Dashboards

See what matters, when it matters.

Our customizable dashboards give you a live view of performance, from queues and agent activity to call outcomes. So you can make better decisions, right when they count.
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Ready
when you are.

Get up and running in less than 24 hours. No hassle, no complexity, just seamless communication from day one.
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Things you might be
wondering

What is AI Speech Analytics?

AI Speech Analytics uses machine learning to automatically analyze and surface insights from call recordings including transcripts, sentiment, call scoring, and topic tracking.

Can I see transcripts in real time?

Yes. You can follow a call transcript as the conversation unfolds, or view the full version once it ends.

Where can I access speech analytics data?

All insights like transcripts, scores, and summaries are in a dedicated Call Detail Records (CDR). If you're using a CRM, they can sync directly with customer records there too.

What languages are supported?

AI Speech Analytics currently supports: English, Arabic, Hindi, Spanish, German, Italian, French, Dutch, Portuguese, and Polish.

Can I customize which topics are tracked?

Today, the platform includes a curated list of topics. Custom topic creation is coming soon.