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OMNICHANNEL CONTACT CENTRE SOFTWARE

Unified conversations.
Zero complexity.

TabaTalk brings voice, messaging apps, web chat and SMS into one connected space, so your team stays focused, your customers feel heard, and every interaction flows naturally.

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Connection
should feel this simple.
Conversations,<br>together.
Conversations,
together.
TabaTalk brings all your customer conversations into one workspace. No more switching tabs or tools, just a clear view that helps your team stay present and responsive.
Consistency<br>that builds trust.
Consistency
that builds trust.
Our Omnichannel suite helps your team deliver the same clear, reliable experience every time, so customers know what to expect at every touchpoint.
Less repetition,<br>more resolution.
Less repetition,
more resolution.
No matter where a conversation starts — or restarts — we keep the full context visible, so customers aren’t repeating themselves and agents can respond faster.
Smooth from
start to follow-up.
Conversations start simply.
Whether you’re reaching out or replying, TabaTalk makes it easy to start conversations that feel natural from the very first message.
Share what matters instantly.
Send documents, videos and more directly within the workspace so customers get what they need, when they need it.
Switch channels effortlessly.
Whether you start with a message or a call, TabaTalk makes it easy to move between channels with full context every step of the way.
Conversations start simply.
Share what matters instantly.
Switch channels effortlessly.
Where conversations
come together.
Crystal-clear calling
Voice
Crystal-clear calling
Make and receive high-quality calls with local caller ID, no hardware required. TabaTalk’s cloud-based voice keeps your team connected, wherever they are.
All your apps, connected
Messaging Apps
All your apps, connected
TabaTalk connects your messaging channels in a single workspace. No missed messages, no tab switching, just smoother conversations with customers.
Simple, scalable messaging
SMS
Simple, scalable messaging
Use SMS for reminders, follow-ups, and simple outreach. TabaTalk lets you send and receive messages at scale and all from one place.
Real-time support
Web Chat
Real-time support
Add real-time chat to your website so customers can get answers without picking up the phone. Easy to deploy, effortless to manage.

Stay in sync,
without the stress

TabaTalk connects smoothly with tools like HubSpot, Salesforce and Zoho — syncing customer data in the background, so your team can stay focused on what matters: the conversation.
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make
salesforce
airtable
zendesk
monday
zoho
bitrix24
ms-dynamics-365
hubspot
pipedrive
leverate
proftit
freshdesk
kommo
zapier

More ways TabaTalk
helps you deliver.

Flow Builder

Build journeys
that work.

TabaTalk’s drag-and-drop Flow Builder helps you design call routing, IVRs, and automation paths with clarity and control. No code, no clutter. Just simple, flexible tools that shape better experiences.
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AI Predictive Dialer

Connect faster. Stay focused.

Our AI Predictive Dialer handles the busywork — detecting voicemails, dialling automatically, and connecting agents only when someone picks up. That means fewer delays and more conversations.
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AI Speech Analytics

Understand what’s really said.

TabaTalk transcribes every call, highlights sentiment, and surfaces key topics so you can track quality, uncover insights, and improve conversations without extra effort.
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Real-Time Dashboards

See what matters, when it matters.

Our customizable dashboards give you a live view of performance, from queues and agent activity to call outcomes. So you can make better decisions, right when they count.
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Ready
when you are.

Get up and running in less than 24 hours. No hassle, no complexity, just seamless communication from day one.
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Things you might be
wondering

Do I need technical experience to use TabaTalk’s Omnichannel workspace?

No. The interface is designed to feel intuitive from day one. Most teams onboard in under 24 hours, with no need for deep technical know-how.

Can we use our existing WhatsApp Business accounts?

Yes. TabaTalk connects with your existing business profiles across channels like WhatsApp Business, Telegram, Viber, Instagram, and Facebook Messenger. No new accounts required.

Is this suitable for both sales and support?

Absolutely. Whether your team is resolving inbound queries or running outbound campaigns, Omnichannel gives them one workspace to handle it all.

Do we need to be in the GCC to use this?

No. However, TabaTalk was built in-region, with local compliance, languages, and telecom integrations in mind. That makes it especially well-suited to teams in the GCC and beyond.

Can I switch between chat and voice during a conversation?

Yes. You can start on one channel and shift to another at any point with the full conversation history and context preserved throughout.