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Privacy Policy

Effective date: 1 September 2025

1. Introduction

TabaTalk FZ-LLC, a UAE-registered company with its primary place of business in Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates (“TabaTalk”, “we”, “our”, “us”), is committed to protecting your privacy rights.

This Privacy Policy is designed to help our users (“you” or “User”) better understand how we collect, use, store, and protect your personal information, as well as the rights you have over it.

2. Privacy Statement

Data collection
 We only collect and store personal information when we have a clear legal basis to do so.

Keeping confidentiality
We use physical, electronic, and procedural safeguards to keep your data secure from unauthorized access, alteration, or destruction. In some cases, government or regulatory authorities may require access to personal data under UAE laws, and we may be obliged to disclose such data.

Appropriate usage
We collect, use, and maintain personal information only for appropriate business, operational, or legal purposes and only for the time necessary.

Data minimization
We collect the minimum data required and retain it only for as long as needed.

No spam
We respect your inbox. You can manage your marketing preferences at any time.

Right to be informed
We will be clear and transparent about what data we collect, how we use it, and how long we keep it.

3. Definitions

  • Personal Information: Any information that identifies or could reasonably identify you, such as your name, contact details, ID numbers, or online identifiers.
  • Account: The account you create to use TabaTalk’s Services.
  • Services: All products, services, and solutions provided through TabaTalk’s platform.
  • Platform: TabaTalk’s websites and web applications available at https://tabatalk.com.
  • Visitor: Anyone visiting or accessing the Platform without creating an account.
  • User: A Visitor or any entity or individual that creates an account to use TabaTalk Services.
  • User Owned Data: Any content, data, or messages processed or stored using TabaTalk Services.
  • Third Party: Any legal or natural person other than you, TabaTalk, or our authorized processors.

4. How We Get Your Personal Information

  • Directly from you: When you create an account, request a demo, contact support, participate in events, or update your profile.
  • Automatically: When you use our Services, we collect information like IP address, browser type, and usage data. We also use cookies (see our Cookie Policy for more details).
  • From third parties: We may supplement your data with information from service providers, partners, or publicly available sources.

5. Categories of Personal Information We Collect

  • Personal identifiers: Name, nationality, ID details, date of birth.
  • Contact information: Email, phone number, physical address.
  • Employment details: Job title, department, and work location.
  • Payment information: Billing details and transaction history.
  • Usage data: Log data, cookies, device info, and interactions with our platform.

6. How We Use Personal Information

We use your data to:

  1. Create and manage your account.
  2. Provide and improve our Services.
  3. Send service notifications, updates, and (if you opt in) marketing communications.
  4. Process transactions and payments.
  5. Respond to your inquiries.
  6. Personalize your user experience.
  7. Detect and prevent fraud or misuse of Services.
  8. Comply with legal and regulatory requirements.

7. Legal Grounds for Processing

We will only process your data if one of the following applies:

  • You have given consent.
  • It is necessary to perform a contract with you.
  • It is required by law or regulation.
  • It is in our legitimate business interests and does not override your rights.
  • It is necessary to protect someone’s vital interests.

8. Disclosure of Information

We may share your information with:

  • TabaTalk group companies for operational purposes.
  • Trusted service providers (such as cloud hosting and payment processors).
  • Government or regulatory authorities, if required by UAE law.

9. International Transfers

As TabaTalk operates globally, your data may be transferred outside the UAE. When this happens, we ensure adequate safeguards are in place. By using our Services, you consent to such transfers.

10. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described here or as required by law.

11. Children’s Privacy

Our Services are intended for professional and business use only and are not directed at children under 16. If we discover we have collected personal data from a child without consent from a parent or guardian, we will delete it.

12. Your Privacy Rights

Depending on where you are located, you may have the following rights:

  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restrict processing
  • Right to object
  • Right to data portability
  • Right to withdraw consent
  • Right to lodge a complaint with a relevant supervisory authority

To exercise these rights, please contact us (see Section 18).

13. Marketing Communications

You can opt out of marketing messages anytime by using the unsubscribe link in emails or adjusting your preferences in your account.

14. Data Security

We apply industry-standard technical and organizational measures to protect your data. While we do our best, no method of transmission over the Internet is 100% secure.

15. Links to Other Sites

Our platform may contain links to third-party websites. TabaTalk is not responsible for their practices, so we encourage you to read their privacy policies.

16. Cookies

See our separate Cookie Policy for details on how we use cookies.

17. Changes to this Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by posting an update on our website at https://tabatalk.com/privacy-policy/.

18. Contact Information

If you have any questions or wish to exercise your privacy rights, please contact us privacy@tabatalk.com.